Payment on Departure

If your accommodation credits run out, or you have guests stay at Hidden Valley, you will need to pay any monies due, at the end of your stay.

In the absence of credits, all accommodation and other charges, such as horse rides, must be settled by way of cash, cheque or credit card prior to departure , exactly as was done before the introduction of accommodation credits.

The Valley office is open Sundays between 02:00 and 04:00 PM to receive payments.

However, should this be inconvenient for you or in the event that the Manager is not available at the office for some reason please do leave a cheque (with member’s name and cabin number on the reverse) OR leave your credit card details with your key in the key box. Those details should be considered safe considering only staff members have access to those key boxes.

In order to minimize administration as well as postage please note that payment of agistment might as well take place prior to departure also .

Finally please do consider giving your credit card details to Hidden Valley staff so as to further minimize their workload of mailing out any other invoices.

Please do remember that HV is your Valley and that anything to facilitate our cash flow and cost reduction is in your interest.

Thank you for your consideration.